SHIPPING POLICY

We strive to get orders delivered as soon as possible. We offer flat rate shipping on all orders through Australia Post.

Shipping Rates
We charge a flat rate of $13.90 for all orders.

Processing Time
Orders are typically processed withing 5-7 days unless stated otherwise. During busy periods this time frame could increase.
Parcels get picked up once a week by Aus Post.

Shipping Time
We use Australia Post, so once your order has been processed the shipping time will vary depending on your location. You can find estimated shipping times on the Aus Post website or by using your tracking number.

Tracking
You will receive a shipping confirmation email once your order has been shipped which will include your tracking number. You can use this tracking number on the Aus Post website to track the time frame your package will be delivered in.

If you enter the wrong shipping details at checkout please email us at hellhoundtreatery@gmail.com as soon as possible so we can try solve the issue before shipped.

Please note that we take no responsibility for damage occured whilst in transit. If damage does occue during transit, please make a claim with Australia Post.